Over 81% Of Employees Use At Least One Device To Help Them Work
Mobile devices are at the heart of how almost all businesses communicate and are now, more often than not, the device of choice for users. Despite the flexibility they provide, mobiles are designed for the individual user and behave like a communication island, independent and separate to the office phone system.
On the other hand, the office desk phone provides all the productivity-enhancing features such as reception services, access to the corporate directory, conferencing and call reporting, but is limited by its fixed nature.
Straightforward To Use
Calls can be used in the same way as mobile calls, without using your data bundle. The Connect Companion app gives users easy access to service features including visual voicemail and user settings.
Improved Customer Contact
Improve your availability and responsiveness to your customers and suppliers alike. With one number for all devices, you can receive all calls wherever you are, ensuring the customer experience is seamless.
Gain a complete view of all calls across your entire business with Akixi call reporting. See key call statistics in realtime for all devices, including mobiles, keeping you informed and allowing you to make better operational decisions.
The Power Of A Desk Phone On Your Mobile
We have invested heavily in our infrastructure to ensure our core network is truly converged. Only a few UK operators have this capability, allowing us to provide a combined fixed line and mobile feature set. The integration with Horizon will work on mobile devices with a Gamma SIM. Because it all happens within our network, you can use the mobile handset’s standard call functionality or the Connect Companion app.
Calls are recorded whether you are in the office or on the move, regardless of device, helping your business address training, quality assurance and compliance needs.
Access one visual voicemail for both fixed and mobile devices, allowing you to pick up and respond to messages from any location.
Outbound calls from mobile devices can also present your business number, helping to ensure your calls are more likely to be answered whilst maintaining a more professional appearance.
The MyConnect companion app provides an enriched experience and gives you the power of your desk phone on your mobile device.