Experts Supporting You
Bespoke SLA's to suit any type of business
All of our solutions are backed up by our established technical response teams who are dedicated to resolving your queries both quickly and efficiently.
National Service Desk for a single point of contact for all products and services.
With one service point of contact, you are able to instantly get through to the right team member at the right time.
UK wide engineering team with a global reach.
We pride ourselves on the flexibility and accessibility of our engineering team, giving you as a customer the opportunity to be based in any location.
Legacy manufacturer support.
- Experts in Legacy Avaya, Mitel and Cisco.
- We support Enterprise grade customers 24/7/365 on all the above legacy platforms including fully Managed Service Contracts; Mitel 3300; Avaya ACM; Cisco CUCM and associated applications.
- Consultancy Services on all of the above.
- Mixed Manufacturer legacy estate support.
- Legacy transformation specialists.
We Adhere To ITIL Best Practices.
ITIL is not a tool or a solution. ITIL is a framework of best practices that offers a means to an end. Implementing the ITIL framework can aid a business in aligning ITSM processes and help in measuring, governing and reporting on support activities in accordance with business goals and globally accepted ITSM standards.