Unified Reporting And Analytics
We can offer comprehensive hosted call management and call centre analytics software. We offer various services, from basic call logging to complete call centre services, to suit businesses of all sizes.
High-quality call centre wallboard software can help you get the most out of your call tracking and monitoring systems. Gain an invaluable snapshot of what’s happening in real time, using custom alerts to highlight potential problems and performance issues. From monitoring customer service levels to tracking the effectiveness of outbound sales calls, call centre wallboard software can be of huge value.
Powerful & Customisable
Offering the widest possible scope for customisation, your desktop wallboard can be engineered to suit the needs of your business. Keep things simple, or use your wallboard to display detailed information from across your organisation. With EVAD, your business will benefit from the most flexible and powerful desktop wallboards.
View your wallboards wherever you are, with the 5-star rated Akixi Wallboard app
Developed in response to customer demand and launched earlier this year, the wallboard app gives users the ability to view Desktop Wallboards on a smartphone or tablet – even if you are in a meeting, travelling or on the beach!
- Monitor call queues and KPIs in real-time
- Vibration or sound alert (or both) when alarms are activated
- Switch between tile and list view
- Available for Android and iOS
- Free to install
- Rated 5 stars on Google Play and the App Store