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Securing Data, Protecting Reputations

About us.

Founded in 2009 to tackle compliance challenges faced by the UK contact centre industry, today we employ over 100 people in Europe, North America and Australia, and our customer base spans 25 countries across five continents.

Securing Data, Protecting Reputations.

Simple, fast, cost-effective PCI DSS compliance and data security for your contact centre Taking payments over the phone is essential for many organisations. Customers need to know they can trust you with their sensitive personal information.

Semafone makes it easy to tackle payment and data security issues in the contact centre – without compromising on customer experience.

New Guidance for Protecting Telephone-Based Card Data.

The PCI SSC has released updated guidelines for protecting payments made over the telephone for the first time in 7 years. As always, Semafone continues to serve the world’s leading brands and meet the latest standards. We break down all the latest updates for you and what they mean for your contact centre in our blog post in conjunction with Sec-1 Ltd.


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