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Increase customer and employee satisfaction with Horizon Collaborate

Business continuity and staff being able to work remotely will be essential during the containment phase of COVID-19 but we are here to help.

In today’s digital-first world, businesses need to be more agile than ever before, able to respond to customers quickly by ensuring employees are equipped to handle a constant flow of queries across multiple channels.

Horizon Collaborate addresses all these needs, designed for companies looking to increase productivity, improve collaborative team working and accelerate business decision making to better serve customers:

Benefits

  • Employee ProductivityTransform how quickly and efficiently information is shared, satisfying customers’ demands more quickly as well as increasing employee productivity.
  • Greater Functionality - Replace multiple comms products with a single UC package to drive down IT costs and increase functionality.
  • Improved Experiences - Improve employee experience and engagement by giving them access to a range of multi channel communications accessible via our single application.
  • Instant Comms - Provide comms tools that permit users to find the right person in an instant, enhancing decision making and efficiency.
  • Next-Gen - Cater for Millennials and Gen-Z who are set to become the largest generation in your workforce and expect any technology to be fast, accessible and on-demand.

 

Instant messaging

Online chat between users, reducing email inefficiencies.

Video Calling

Create a stronger collaborative experience using visual communication from mobile or desktop app.

Presence

Shows personal status that helps define the best way to communicate.

Ad-hoc and Planned Conferencing

Quick and easy multi-party collaboration using My Room, a personal and fully managed conferencing space for voice, video and sharing.

Hosted PBX features

The full telephony feature set and service including bundled minutes.

Your desktop display at-a-glance

The Collaborate experience

  • Improve the workplace experience
  • Attract the next generation of candidates
  • Streamline IT operations
  • Reduce business costs and complexity
  • Boost business agility

Think Unified

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