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Hosted Telephone System allows all numbers on one platform.

Kirklees Citizens Advice Bureau and Law Centre needed to bring together 4 x telephone systems that would not talk to each other. They needed to combine them to become more efficient in-house and with clients.

 

Key Results

  • Cloud Telephony System
  • Can serve clients more effectively and efficiently
  • Allows a call centre to link into the national call centre
  • One local number that all calls can come through
  • This year they have double the support they provided last year.
  • 2 part system implementation allowing customer flexibility

"It has helped us serve our clients more effectively and more efficiently"

Nick Whittingham, Chief Executive, Kirklees Citizen Advice and Law Centre

Cloud Telephony

Cloud Telephony

Cloud Telephony is a complete communications service that provides a range of fixed and mobile telephony capabilities via an easy-to-use web portal. It allows you to manage your calls whilst enabling your employees to maximise their productivity. Our award-winning hosted system, Horizon, has helped us secure no.1 in the UK for hosted telephony under 500 seats.

Think Unified

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